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Technology & SaaS

Search for products that have to be understood before they are bought

SaaS buyers research in public and decide in private. The work is to be present, credible and quotable across the whole of that journey — including the part where an AI assistant summarises the market for them.
A team reviewing performance data together in a modern office

What makes this sector hard

  • Category terms are dominated by review sites and aggregators you cannot outrank head-on
  • A buying committee of four to six people, each searching for something different
  • Product-led content competes with the documentation team for the same queries
  • Long sales cycles make last-click attribution actively misleading
  • Paid search is expensive because every competitor is bidding on the same category terms

How we approach it

  • Map the buying committee, not just the economic buyer, and build content for each role
  • Own the problem-aware queries before the product-aware ones, where competition is lower and influence is higher
  • Publish comparison and evaluation content you can defend, rather than ceding those queries to review sites
  • Run LinkedIn and Meta for demand creation, measured on pipeline rather than last click
  • Use offline conversion import so paid platforms optimise towards qualified opportunities, not trial sign-ups
  • Track AI Overview citations for category questions — that is where discovery is moving
Proof

Technology & SaaS work

  • A product team working together around a table
    Technology & SaaS

    Content-led growth for a SaaS platform entering a new category.

    Establishing category authority before the category had a settled name, using comparison and evaluation content.

    Qualified demos
    +156%Qualified demos
    Non-brand clicks
    +289%Non-brand clicks
    Cost per demo
    −41%Cost per demo
    Read the case study
How we work

How we work with technology & saas clients

See the full working model
  1. Discover

    We get under the skin of your business, market and customers to find the opportunities worth chasing.

  2. Diagnose

    We audit performance, competitors and content to identify the barriers holding growth back.

  3. Deliver

    We execute the prioritised work that compounds visibility, traffic and conversions.

  4. Improve

    We measure, report and iterate continuously so the programme keeps paying for itself.

Growing a technology & saas business?

A thirty-minute call with someone who already understands your market.